Starting at $17.00 per hour!

Are you looking for a career with Goodwill outside of the typical retail or warehouse setting that is fast-paced, dynamic, and a unique employee experience? Do you love to learn? Does the thought of handling pop culture objects, great-grandmother's dishes, vintage toys, and designer purses make you excited? Would you enjoy working in a green environmentally friendly workspace?

ShopGoodwill.com is the first e-commerce platform created, owned, and operated by a nonprofit organization. Today, more than 130 Goodwill organizations from around the United States and Canada list and auction unique items on the site, including art, antiques, collectibles, apparel, jewelry, electronics, and more. Goodwill of Central and Southern Indiana provides an engaging online shopping experience on this site and other online destinations to further Goodwill's mission of helping people who are facing barriers in finding jobs.

The eCommerce Valuation Associate assists the management team in reaching the operational goals of the site by evaluating incoming merchandise and determining how to showcase maximum value by either grouping collections or deciding upon an individual placement on the auction website(s). The environment is production- and safety-focused with a culture that values mutual respect, support, growth, positive team spirit, and family. All positions have hourly quotas to reach.

Hours of Operation: 7AM-6PM, Monday through Friday and Saturday, 7AM-3:30PM

** There are a variety of working shifts available which also may include occasional overtime hours.

Example Duties and Activities

• Critically evaluates merchandise; uses best practices to achieve maximum value for each donation in an eCommerce auction environment, including but not limited to grouping merchandise together.

• Navigates the Internet and utilizes Google Lens to research products. Reviews information and makes conclusions based on research.

• Follows all process instructions accurately for valuating merchandise.

• Meets and surpasses hourly production quotas.

• Maintains clean and orderly work area.

• Cross-trains in other areas to build skill base and value within the department.

Required Competencies

• Degree and Credential Requirements - NONE! We value candidates who can demonstrate capability and articulate how prior experiences will help them contribute. We believe in continuous learning and professional development.

• Industry Expertise - Has worked in a fast-paced/production-oriented environment with a focus on process, safety, and quality. Is adept at reaching and surpassing quantity/quality quotas while adhering to process and safety protocols.

• Communication Skills - Articulates thoughts and expresses ideas effectively using oral, written, visual and non-verbal communication skills, as well as listening skills to comprehend customers' needs. Delivers information in person, in writing, and in a digital world.

• Technical Knowledge - Has proficient knowledge of G Suite, MS Office, and internet navigation. Knowledgeable in search engine optimization, including the use of Google Lens.

• Teamwork - Works well with others and makes valued contributions to the outputs of others in order to assist the team or project to achieve the required outputs.

• Ethical - Adheres to procedures and protocol, including maintaining confidentiality in passwords, logging on and off procedures, and adherence to Goodwill's values.

• Attention to Detail - Attends to details and pursues quality in accomplishing tasks, including safety awareness.

• Informed Decision-Making - Identifies and comprehends issues, problems, and opportunities; compares data from different sources to draw conclusions; uses effective approaches for choosing a course of action or developing appropriate solutions; takes action that is consistent with available facts, constraints, and probable consequences.

• Mathematical Aptitude - Adds and subtracts two-digit numbers and multiplies and divides with 10s and 100s. Is able to perform these operations using units of American money and weight measurement, volume, and distance.

• Continuous Learning - Takes initiative in stimulating and enhancing personal knowledge, skills, and abilities. Remains open and willing to receive and apply feedback to continually improve and advance one's skills. Good retention and ability to apply learning to a future set of parameters.

• Strong Work Ethic - Demonstrates a high degree of professionalism, has a drive to succeed at any task, produces consistent and high-quality work, is organized and timely, values good attendance and punctuality, and is able to work with minimal supervision.

Preferred Competencies

• Valuation Expertise - Has knowledge of the value of antique, vintage, and designer products including jewelry, artwork, furniture, dishes, etc. Possesses a refined eye for identifying products that are collectibles. Understands and stays current on marketplace trends. Has a thirst for knowledge and applies it appropriately. Compelled to find answers through research and collaboration. Not afraid to make conclusions based on trends, research, and feedback to continually improve one's knowledge base.

• Inventory Management - Has utilized a structure for accounting for electronic and physical inventory for an organization. Conducts counts and compares actual physical and online inventory numbers. Discovers and corrects discrepancies. Communicates and provides reports to stakeholders.

Other Requirements: Reasonable accommodations may be made to enable people with disabilities to perform essential job functions.

• The employee is required to use hands to finger, handle, or feel; reach with hands and arms; and stoop, kneel, crouch, or crawl to manage repetitive movement. The employee must regularly lift and/or move up to 50 pounds. Can manage prolonged periods of sitting and working on a computer or handheld scanner. Some exposure to moderate noise and temperature variations and working with constant overhead fluorescent lighting.

• Visual Acuity - Has close, distance, peripheral, color vision abilities, depth perception, and is able to adjust focus.

• Minimum of 18 years of age

Benefits: Full-time employees may participate in a comprehensive benefits program that includes:

• Continuing education and leadership development as well as tuition reimbursement

• Comprehensive health plan, dental and vision insurance

• Paid time off (PTO) and paid holidays

• Company provided life insurance

• Nationally recognized preventive health and wellness program

• Section 125 pretax health spending account, dependent care spending account and premiums

• Retirement options with partial company match %

• Employee discount (Goodwill retail and additional external services)

• Mental health services with up to 15 free counseling sessions for you and any family members

• Free nurse health coaching services on site

• Pay on Demand options available

Goodwill of Central and Southern Indiana is an EEO Employer/Vet/Disabled
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