DMI is a leading global provider of digital services working at the intersection of public and private sectors. With broad capabilities across IT managed services, cybersecurity, cloud migration and application development, DMI provides on-site and remote support to clients within governments, healthcare, financial services, transportation, manufacturing, and other critical infrastructure sectors. DMI has grown to over 2,100+ employees globally and has been continually recognized as a Top Workplace in both regional and national categories.

The Salesforce Technical Architect will be key to the planning and construction of client strategies, Salesforce and related platform delivery excellence, resource mentoring, presales solutioning and estimating, as well as establishing key Salesforce go-to-market offerings.

The Technical Architect will be responsible for creating & delivering, in a timely and accurate fashion, Salesforce and related platform solutions, as well as MuleSoft integrations. The candidate will be responsible for the solution design, development, and support of Salesforce related engagements. In addition, the Technical Architect will be a trusted advisor to our team and clients with a deep understanding of the Salesforce platforms, MuleSoft solutions.

Duties and Responsibilities:

Collaborate with colleagues and customers to create prototypes and proofs of concept as a means of eliciting and defining requirements
• Review solutions and recommending improvements
• Share knowledge and recomendations across the range of the salesforce ecosystem(Core, Marketing Cloud, MuleSoft, Commerce, Data Cloud. etc)
• Groom and refine the Salesforce product backlog, in liaison with stakeholders on the project
• Own the design of Salesforce platforms and MuleSoft per client needs
• Act as a release manager, approving configuration and coded items to be deployed between environments. Where appropriate, this could include deploying changes
• Provide guidance on user story writing style
• Ensure success and acceptance criteria are defined for each story
• Ensure documentation of the steps for testing
• Groom and refine clients' Salesforce product backlogs, in liaison with client SMEs
• Supervise the configuration, quality assurance, testing, and deployment of Salesforce
• Collaborative project and workstream planning
• At least 5 years' experience in a leading role in delivering Salesforce projects
• Excellent communication skills, written, verbal, and interactive when online

Qualifications:

• Experience in designing and developing software components and having a very strong Service Oriented Architecture and integration background
• Experience in Salesforce end to end implementation engagements
• com integration experience, specifically in MuleSoft, as well as other integration tools
• Proficiency in programming using SFDX and at least one other CICD tool
• Strong experience with configuration, customization, programming with APEX APIs, APEX Triggers
• Strong practical deployment knowledge of Salesforce configurations, Apex classes, APEX Web services, API, AppExchange deployment, Lightning Web Components, Aura Components and related JavaScripts frameworks
• Ability to define the system landscape, to identify gaps between current and desired end-states, and deliver a CRM solution

Education and Required Skills/Certifications:

• Bachelor's Degree in Computer Science, Engineering, Information Systems, or related field
• 10 years in IT and 5+ years in Salesforce
• Minimum 3 years experience in technical presales
• Salesforce Certifications:
• Administrator
• Sales Cloud Consultant
• Service Cloud Consultant
• Platform Developer 1
• Salesforce Marketing Cloud
• MuleSoft
• Additional Certifications (Preferred):
• Architect Certifications
• Commerce Cloud Certifications
• Experience mentoring, growing, and scaling teams
• Strong written and verbal communication skills
• Ability to work both autonomously as well as on a team
• Evidence of technical community engagement (blogs, papers, public speaking, social media)

Physical Requirements: No Physical requirement needed for this position.

Location: Remote, US

Working at DMI

DMI is a diverse, prosperous, and rewarding place to work. Being part of the DMI family means we care about your wellbeing. We offer a variety of perks and benefits that help meet various interests and needs, while still having the opportunity to work directly with several of our award-winning, Fortune 1000 clients. The following categories make up your DMI wellbeing:

• Convenience/Concierge - Virtual visits through health insurance, pet insurance, commuter benefits, discount tickets for movies, travel, and many other items to provide convenience.
• Development - Annual performance management, continuing education, and tuition assistance, internal job opportunities along with career enrichment and advancement to help each employee with their professional and personal development.
• Financial - Generous 401k matches both pre-tax and post-tax (ROTH) contributions along with financial wellness education, EAP, Life Insurance and Disability help provide financial stability for each DMI employee.
• Recognition - Great achievements do not go unnoticed by DMI through Annual Awards ceremony, service anniversaries, peer-to-peer acknowledgment, employee referral bonuses.
• Wellness - Healthcare benefits, Wellness programs, Flu Shots, Biometric screenings, and several other wellness options.

Employees are valued for their talents and contributions. We all take pride in helping our customers achieve their goals, which in turn contributes to the overall success of the company. The company does and will take affirmative action to employ and advance in employment individuals with disabilities and protected veterans, and to treat qualified individuals without discrimination based on their physical or mental disability or veteran status. DMI is an Equal Opportunity Employer Minority/Female/Veterans/Disability. DMI maintains a drug-free workplace.

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