The Office of Institutional Research and Decision Support at BSU is actively seeking a Director of Institutional Research. This role is ideal for a forward-thinking technologist who excels in a collaborative environment and is adept at leveraging advanced technology within a diverse tech landscape. As the lead architect of BSU's data warehouse and reporting infrastructure, you will be pivotal in customizing our data systems to support comprehensive analysis and predictive analytics. Working closely with the Office of Decision Support, you will ensure that our data infrastructure aligns with and advances the strategic goals of the university. The IR Director also acts as a crucial liaison for University College and other departments, driving initiatives that boost student engagement, success, and services through the interpretation of trends and the forecasting of future needs.

At Ball State University, inclusiveness is one of the enduring values and informs all of our work. We define 'inclusiveness' as a commitment 'to respect and embrace equity, inclusion, and diversity in people, ideas, and opinions.' As such, this value incorporates a commitment to inclusive excellence and freedom of expression.

Ball State University offers an excellent benefits package for eligible positions. Click here to explore options.

The Director reports to the Associate Vice President for Institutional Research and Decision Support. This position works closely with the Director of Decision Support in the office of IRDS and leads the development of reliable data schemas and frozen files to support a wide range of institutional needs covering, but not limited to, required reports, accreditation, research, strategic planning, assessment, analysis, and predictive analytics. The position must be proactive in order to facilitate strategic planning, policymaking, resource allocations, and other processes requiring sound strategic analysis. The incumbent is responsible for timely completion of reporting to federal, state, and other external agencies. The Director will be responsible for the management and professional development of three direct reports.

Master's degree in data analytics, data science, business analytics, operations research, statistics, psychology, economics, computer science or a related quantitative research field. Must also have EITHER at least four years of work experience in an analytics environment, OR at least one year of direct work experience in Institutional Research.

Experience required managing a fast-paced environment with multiple deadlines and a need to pivot seamlessly from one task to another. At least two years of experience working with statistical tools such as SPSS, SAS, Stata, R and/or other relevant analysis and analytics software; ability to interpret or code SQL and extract data from various databases (e.g., Oracle, SQL Server, Redshift); and data visualization tools (e.g., Tableau). Must have demonstrated competence in institutional research processes, including data collection, analysis, analytics, standardized/statistical reporting, and use of statistical methods.

Advanced knowledge of statistical techniques and database schema design. Experience working with Banner student information system, Redshift, ClickUp, and ServiceNow.

Research Associate, Research Associate, Research Assistant

Ball State University is an Equal Opportunity/Affirmative Action employer that is strongly and actively committed to diversity within its community. Women, minorities, individuals with disabilities and protected veterans are strongly encouraged to apply. All qualified applicants will receive equal consideration for employment without regard to race, color, ethnicity, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, protected veteran status or any other legally protected status.

Ball State University is located in Muncie, Indiana, on an attractive campus 45 miles northeast of Indianapolis. Approximately 20,000 graduate and undergraduate students enroll in one of eight academic colleges that offer 270+ undergraduate and graduate programs. Many of our master's, doctoral, certificate, and specialist degrees rank among the best in the nation. We engage students in educational, research, and creative endeavors that empower our graduates to have fulfilling careers and meaningful lives enriched by lifelong learning and service, while we enhance the economic, environmental, and social vitality of our community, our state, and our world.

Develop, implement, and manage a comprehensive institutional research program that will support required reports, accreditation, research, strategic planning, assessment, analysis, predictive analytics, and other processes requiring robust understanding of underlying data schemas in Banner, Redshift, and other databases. Lead development in the DWH environment and the creation of frozen IR data files.

In conjunction with the Director of Decision Support and the AVP of IRDS, lead development to collaboratively optimize Ball State's DWH schema and frozen file preparation to support both visual and tabular reporting for required reports, accreditation, research, strategic planning, assessment, analysis, and predictive analytics.

Manage the institution's compliance with required state (ICHE) and federal (IPEDS) reporting requirements; provide dissemination of compiled research reports and oversee completion of external surveys including US News, College Board, and others.

Provide both operational and summary data to the BSU community. This includes, but is not limited to, routine data requests by the Provost, Deans, chairs, and others for program review, accreditation, reporting, and other needs. Provide information relating to academic programs, curriculum, students, faculty, staff, and other areas of the University as directed by the AVP of IRDS.

Develop and maintain standard operating procedures for reporting processes that ensure data integrity; improve existing data collection strategies and develop new approaches and procedures to guide institutional data governance.

Manage and guide the assignment and tracking of ad hoc requests for data/information. Work with the Administrative Coordinator and provide continued leadership developing IRDS task management within ClickUp.

Provide analysis and analytics to demonstrate the efficacy of student success and other institutional efforts to improve student outcomes.

Perform other related duties as assigned.

For nominations and questions regarding this opportunity, please contact Tiffany Turner, Assistant Director of Talent Acquisition, at tiffany.turner@bsu.edu.

In support of your application for this position, please prepare and submit a cover letter that describes how your qualifications and experiences align with the elements of the position description (or leadership profile). In your cover letter, please also describe how you have demonstrated a commitment to our University's enduring values, including inclusiveness, which we define as a commitment 'to respect and embrace equity, inclusion, and diversity in people, ideas, and opinions.'