The Salvation Army Mission Statement:

The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Job Objective:

As the Support Specialist l, you will provide basic monitoring of clients physical/medical status. Observe clients returning to the building, conduct urine drug screens and breathalyze clients as needed. Keep clients accountable with facility policies and expectations. Provide a caring and safe environment for each client. Teach educational classes as scheduled. Assist the medical staff on duty. Monitors clients progress towards goals and properly document client status in the electronic medical record system. The Support Specialist l will ensure the Mission of The Salvation Army is effectively carried out.

What You Will Do:

• Breathalyze and observe urine drug screens for clients in current treatment programs
• Monitor hallways and oversee activities to ensure clients remain in assigned areas
• Oversee and monitor morning reflections if this occurs during shift to assure optimum outcomes
• Perform searches of clients' property when necessary or directed
• Provide support, encouragement, and compassion to clients as the work toward achieving their goals. Provide guidance while expecting consumer self-responsibility
• Complete hourly bed checks to ensure all clients remain in their assigned rooms and within their assigned departments
• Assist to ensure that living areas are always meeting facility standards
• Assist in the admission and discharge process; clean mattresses and pillows with disinfectant after each client discharge; provide clean linen to clients, and assisting Security Monitors in the Welcome Center
• Facilitate a comprehensive transfer of information from one shift to the next
• Provide needed documentation regarding accomplishment of treatment goals as directed by Case Manager and/or Counselor
• Attend clinical staff meetings, monthly in-service meetings, department staff meetings and others as directed
• Maintains client confidentiality of all client information according to Federal, State, and The Salvation Army standards, policies, and procedures
• Accompany client to meals, medication, and/or activity times
• Contribute to a positive work environment
• Other tasks as assigned by leadership

Minimum Qualifications: The requirements listed below are representative of the minimal education, experience, skills, and/or abilities required for this position.

Education: High School Diploma or equivalent

Background Checks: Position requires a background check to be completed. Findings may disqualify an individual for this position

Experience: Capable of communicating and interacting with people comfortably, with warmth, understanding, acceptance, empathy, and compassion. If in recovery, must demonstrate at least two years of sobriety with evidence of emotional and social stability. Flexibility with schedule including weekends and evenings.

Certifications: Must have a valid driver's license and maintain The Salvation Army Driver's qualification standard; must complete Safe From Harm training within the first 90 days of employment. ICCADA certification a plus but not required

Skills/Abilities:

• Able to speak, write and understand English in a manner sufficient for effective communication with leadership, field personnel, and clientele
• Computer proficiency with Microsoft products and ability to learn electronic reporting systems
• Bilingual and able to read write and speak Spanish preferred

Supervisory Responsibility: No supervisory responsibilities

The physical requirements described here are representative of those that must be met by an employee to successfully perform the duties of this job. Reasonable accommodation may be made to enable individuals to perform the essential functions of this job.

Physical Requirements Include:

• Good speaking, hearing and vision ability, and excellent manual dexterity
• Lifting, pulling and pushing of materials up to 25 pounds
• May require bending, squatting, walking
• May require standing for extended periods

Travel: No travel required

Working Conditions: Work is performed in a typical office environment; may require some weekend and evening work

All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.

Indiana Division

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