Job Location: Hershey, PA
Hourly Rate: $16 or more based on experience
Minimum Age Requirement: 18 years of age or older
Availability: Must be available to work between 9am-4pm Monday through Friday with occasional Saturdays & Sundays.
Hershey's Chocolate World is the most popular brand experience in the world. Nearly four million guests visit our location in Hershey, Pennsylvania every year. Our guests come to experience our attractions, enjoy dining in our food court, and shopping for souvenirs, treats, and gifts. Part of what makes our guests' experience so amazing is the exceptional customer service our team provides. In fact, our mission is to create extraordinary impressions through our people. If you would like to be part of the Hershey's Chocolate World team that brings our mission to life every day, keep reading to find a career that fits your interest and abilities.
Summary:
This is a part-time position located in Hershey, Pennsylvania. The company will not provide relocation assistance or other employment benefits for this position.
This position supports the Guest Experience function of Hershey's Chocolate World. This includes collaborating with functional teams to engage with our guests and customers for product and service recovery, inquiries into Chocolate World and Group Sales, and Guest and Customer order management. In addition to gathering information and engaging with customers and guests, this position will be responsible for maintaining data logs.
Major Duties/Responsibilities:
60% Guest Experience
40% Guest and Customer Shipping
Minimum knowledge, skills, and abilities required to successfully perform major duties/responsibilities:
Minimum Education and Experience Requirements:
Education: Associate or Bachelor's degree in Business, Marketing, or related field preferred
Experience: Previous experience using Microsoft Programs
This description covers the most significant duties performed, but you may be responsible for other minor related work assignments.
Nearest Major Market: Harrisburg