Customer Quality Engineer

Fishers, Indiana, United Statesthyssenkrupp Presta North America LLC


Type of contract:Full-time, Permanent
Experience level:Professionals
Remote work:Not possible
Job field:Engineering & Science
Salary:
$80000 - $90000 / year
Status:Ongoing recruitment, entry date flexible
Posting date:2024/02/15
Job number:US_RS_07330
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You can find this job ad online at
https://jobs.thyssenkrupp.com/en/job/Customer-Quality-Engineer-Fishers?id=897208

Your responsibilities

Essential Duties and Responsibilities: Plans and conducts the analysis, inspection, test and/or integration to assure the quality of assigned product or component.

  • Ensures compliance with all applicable quality standards (IATF 16949, customer requirements etc.) beginning with the quotation until start of production.
  • Reduces the production risk by ensuring the application of preventive quality tools (e.g. FMEA, APQP, customer specific tools etc.) as well as moderating the creation of these.
  • Participates in the creation of the design and process FMEA, and inputs lessons learned from similar projects and the customer specific requirements.
  • Coordinates the Production Part Approval Process (PPAP) with the customer in cooperation with the product development team and the plant. Reviews and approves PPAP document before submission to customer.
  • Responsible to creating and submitting IMDS to customers.
  • Analyzes the customer specific quality requirements and ensures their implementation.
  • Reviews project and process documents for alignment.
  • Ensures that project quality project review tasks are proactively tracked and completed in timely manner.
  • Manages customer rejects and complaints (Problem resolution management) before start of production.
  • Applies statistical process control (SPC) methods for analyzing data to evaluate the current process and process changes.
  • Documents data obtained during all quality assurance activities, consistent with company policies and procedures.
  • Responsible that all applicable customer portals are updated and regularly addressed.
  • Defines incoming quality checks and supplier requirements for prototype components.
  • Support with complaints to suppliers if prototype parts are concerned.
  • Creates or approves prototype control plans together with the project team.
  • Performs quality buy off on prototypes (functional builds), documents any non-conformances and follows through deviation approval process as necessary.
  • Ensures that control concepts do exist and that customer specific measurement instruments are available (e.g. gage list).
  • Participates at type integrations, initial sample production (and start of production) runs.
  • Applies statistical process control (SPC) methods for analyzing data to evaluate the current process and process changes.
  • Contributes actively to the reduction of failure costs like scrap and rework.
  • Develops new approaches to solve problems identified during quality assurance activities.
  • Communicates significant issues or developments identified during quality assurance activities and provides recommended process improvements to management.
  • Prepares reports to communicate involvement and results of quality assurance activities.
  • Prepares and presents technical and program information to team members and management.
  • Directs technical and administrative workers engaged in quality assurance activities.
  • Maintains a working knowledge of government and industry quality assurance codes and standards.
  • Stops production in case of a non-conformity.
  • Is responsible for housekeeping and 5S in their working areas.

Your profile

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education and/or Experience:

  • Bachelor's degree (B. A.) from four-year college or university in an engineering field of study or equivalent experience in automotive experience preferable in steering column manufacturing.
  • Experience applying statistical process control (SPC) methods for analyzing data and evaluating current process and process changes.
  • Experience leading and managing the quality solving process (8D) towards the customer.
  • Experience leading projects for reducing or eliminating scrap, defects, reworks and warranty.
  • Experience in presenting technical and project information to team members, management and customers.
  • Understanding of GD&T

Travel: up to 20%

Your benefits

  • Paid Time Off (PTO)
  • Paid Company Holidays
  • Comprehensive benefit package including medical, dental, vision, life, disability, prescription coverage, employee assistance program, as well as optional accident & hospital coverage.
  • Company paid
    • Basic vision insurance
    • Short-term disability
    • Long-term disability
    • Basic Life Insurance
  • Generous 401k matching program
  • Ample opportunities for advancement within the company

Contact

If you are an applicant with a California residency, please click on the following link:  California Job Applicant Notice of Collection

Important to us

Health & Safety

Highest health & safety standards and a wide range of health promotion and healthcare activities.

Highest health & safety standards and a wide range of health promotion and healthcare activities.

We value diversity

thyssenkrupp Presta North America is an equal opportunity employer and committed to diversity. Qualified applicants will receive consideration for employment without regard to age, gender, race, color, religion, sexual orientation, gender identity, national origin, disability, age and veteran status or any other protected status required by applicable law.

Applicants with disabilities who require reasonable accommodation in connection with the application process are encouraged to contact us at recruitingaccomodation@thyssenkrupp.com

Company

Our Automotive Technology business is passionate about the automotive industry and produces as well as markets high-tech automotive components worldwide. With over 20,000 employees, we are responsible for the success of this business. Our product and service range includes chassis technologies such as steering and damper systems and the assembly of axle systems as well as powertrain components for conventional and alternative engines. We also develop assembly systems for body-in-white construction and produce lightweight car body components in series.

thyssenkrupp Presta North America is a global leader in automotive components technology and the leading steering systems supplier for the automotive industry. thyssenkrupp Presta North America provides the industry with high-quality manual and electric steering columns, rack and pinion steering gears, and electric power assisted steering gears. thyssenkrupp Presta North America is part of the thyssenkrupp Presta AG group, headquartered in Eschen, Liechtenstein. In 2003, our manufacturing facility was established in the South Industrial Park of Terre Haute, Indiana. Beginning with just one assembly line, a handful of employees and 58,000 square feet, the company has grown to over 450 employees and 224,000 square feet. In addition, we have an office on northeast side of Indianapolis where the Procurement and Supplier Development Department, Business Development and Product Engineering are now located. We have a third location in Troy, Michigan which houses our Sales Engineering, Logistics Distribution Center for USA, and Customer Resident Engineering.

From receiving your documents to acceptance: the application process

Step 1

Online application

Have you found an interesting vacancy? Then apply online. You won’t need more than 10 minutes. The entire application process – from initial contact to response – usually takes between four and six weeks.

Notes on application

You will have submitted your online application to thyssenkrupp in no time! As long as the position is available on our career page, you have the opportunity to apply.

We have adapted the application process to the current situation and conduct our interviews by video (not in the U.S.), telephone and also personally - in compliance with the applicable and necessary distance and hygienic rules. You will receive detailed information on this topic from our recruiting experts during the application process, while you can find general information and application tips here finden.

Further information about thyssenkrupp, our products and locations can be found directly on the company website.

We wish you every success with your application and stay healthy!

Join the #GENERATIONTK

Move things forward with us - as colleagues and above all as a team.
Because together we dare to do something new and take things into our own hands.

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